Terms of service

Last Updated: June 8, 2026

Welcome to FloatixGo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

2. Products and Availability

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on the website are accurate.

However:

  • Product colors may vary slightly due to device display settings.

  • Product availability is subject to stock levels.

  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Refuse or cancel orders affected by pricing errors.

Payment must be completed through the payment methods made available on the website. Orders will only be processed after successful payment authorization.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Payment issues

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Violation of these Terms

If an order is cancelled after payment has been received, an appropriate refund will be processed.

5. Shipping and Delivery

Delivery timelines displayed on the website are estimates only.

While we make reasonable efforts to ensure timely delivery, delays may occur due to:

  • Courier partner issues

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Other events beyond our reasonable control

FloatixGo shall not be liable for delays caused by third-party logistics providers or circumstances outside our control.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return and Refund Policy.

To be eligible for a return or exchange:

  • Products must be unused and in their original condition.

  • Original packaging, tags, and accessories must be intact.

  • Requests must be submitted within the period specified in our Return Policy.

Refund processing times may vary depending on the payment provider and banking institution.

7. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities conducted through your account.

We reserve the right to suspend or terminate accounts involved in unauthorized, fraudulent, or abusive activities.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Violate applicable laws or regulations.

  • Upload harmful software, viruses, or malicious code.

  • Attempt unauthorized access to the website or its systems.

  • Interfere with the website's operation or security.

  • Use automated systems to scrape, copy, or extract data without permission.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Graphics

  • Website design

  • Text content

  • Videos and marketing materials

is owned by or licensed to FloatixGo and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, FloatixGo shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Business interruption

  • Data loss

  • Website downtime

  • Delays in delivery caused by third parties

Our total liability in relation to any order shall not exceed the amount paid by you for the relevant product.

11. Disclaimer of Warranties

The website and its contents are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free.

  • The website will be free from viruses or harmful components.

  • Product descriptions or content will always be completely accurate.

Except as required by applicable law, all warranties, whether express or implied, are disclaimed.

12. Third-Party Services

Our website may contain links to third-party websites, services, payment providers, or logistics partners.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Terms and conditions

  • Products or services offered by third parties

Your interactions with third parties are governed by their respective policies.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Indemnification

You agree to indemnify and hold harmless FloatixGo, its directors, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your violation of any applicable law or third-party rights

15. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in India.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with the revised "Last Updated" date. Continued use of the website following such updates constitutes acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms of Service, please contact us through the contact information provided on our website.